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Get the Most Out of Emergency Communication Tools

Assess What You Have

A strong emergency communication plan utilizes tools that help spread information quickly and get it into the hands of people who need it. If a plan like this is not already in place in your organization (and even if one is) a good first step is to assess the tools and resources already in place and understand how to best maximize their effectiveness. This assessment can help identify weaknesses in plans and procedures already in place to correct them before an emergency occurs.

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Learn from Others

When developing an emergency communication plan, it’s important to look at what has worked, and what hasn’t, at other organizations.

For example, following tornadoes in Tuscaloosa Alabama in 2011, it was discovered that the Alabama Trauma System, a system designed to prevent hospital overload by helping reroute patients to other facilities, was underutilized. The system is supposed to help prevent hospitals from being overwhelmed by patients that need trauma care. However, during the aftermath of the tornado, hospitals were finding either too many or too few trauma patients being routed to their facilities.

This was a result of communication taking place directly between ambulances and hospitals. Since they did not go through the Alabama Trauma System, patients were not routed in the most efficient manner.

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Topics: Whitepaper, emergency communication, healthcare

Prepare Emergency Communications for Winter Break and Beyond

Know Who is On Campus      

As the semester comes to a close, colleges and universities are working to make sure students get home safely, and campuses are secured for winter breaks. However, some students will be back sooner than others as some institutions offer shortened winter terms to help students catch up or get ahead in their studies.

With a limited number of students, faculty and staff on campus during this time, it may not make sense to have the same emergency notification plan as the rest of the year. Understanding who is on campus and what kind of situations can occur during this time help keep everyone safe and informed. But the students and faculty who won’t return until the semester officially begins may not need to be notified at the exact moment an incident occurs.

Download Our Clear Communication White Paper

Build the Right Group

With InformaCast from Singlewire Software, users can send emergency notifications to mobile and on premise devices to reach everyone when a crisis occurs. InformaCast also gives users the ability to create groups and designate zones to fit their needs. On college campuses this is used to reach every building, office, and person with critical information. During winter terms though, certain buildings may be closed, and large numbers of student and staff may not be on campus. 

Through InformaCast, administrators can set up groups specifically to reach those people, buildings and devices that will be in use during the winter term. This helps get the right information to the right people in the event of an emergency. It also prevents messages being sent to unnecessary parts of campus, and alerting people who would be unable to assist with the situation.

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Topics: emergency communication, Higher Education

WHITE PAPER: Clear Communication During a Crisis

Learn from Past Mistakes

No matter how well prepared people may think they are, when an emergency occurs, unexpected events can lead to disaster. Misinformation can derail even the best made plans, and lack of awareness can put people in unnecessary danger.

In our new white paper, we examine recent events that have been impacted by misinformation. From terrorist attacks, to school shootings and severe weather, efforts to keep people informed have been hindered by technical and user errors. This white paper looks at different strategies organizations used to manage emergencies and the issues they experienced when tragedy struck. You’ll be able to assess the current procedures in place within your organization, identify weaknesses, and deploy best practices to ensure successful communication.

Download White Paper

Plan for Any Scenario

The world presents an ever-growing number of challenges that make it close to impossible to anticipate and prepare for emergencies. However, with this white paper, readers will understand the obstacles other organizations have faced and how to overcome them.

Topics covered in this white paper include:

  • Preparing for an Uncertain World
  • Utilize What You Have
  • Testing Ensures Effectiveness
  • Contact People Using the Right Channel 
  • Social Media Can Help and Harm
  • Best Practices for Clear Communication
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Topics: Whitepaper, emergency communication

Singlewire Software

Singlewire Software develops and supports innovative voice applications centered around secure, fast, and reliable mass notification capabilities. More →

Singlewire Software
2601 West Beltline Highway, Ste 510
Madison, WI 53713
Phone: +01 608 661 1140
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