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8 Tips to Enhance Communication and Connectivity in Healthcare [INFOGRAPHIC]

Providing Excellent Patient Care

In healthcare, to provide excellent patient care, strong communication is key. But communication can often be unnecessarily complicated, and procedures are not always standardized. New technology offers new ways to reach people, but rarely works as seamlessly as it should.

This can prohibit efficient patient care. But bringing disparate systems together and creating uniform procedures throughout your organization can have a positive impact on communication. Our latest infographic provides eight tips for connecting systems and tools to enhance communication in your healthcare facilities.

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Topics: healthcare, Infographic

HIMSS 2017 Brings Together Brightest Minds in Health and IT

Visit Singlewire at the Conference

Singlewire Software will be at the 2017 HIMSS Annual Conference & Exhibition, February 19–23, 2017 in Orlando. The event brings together more than 40,000 health IT professionals, clinicians, executives and vendors from around the world. It offers educational session, world-class speakers, cutting-edge health IT products and powerful networking opportunities. Attendees can learn from more than 300 education programs featuring keynotes, thought leader sessions, roundtable discussions and workshops, plus a full day of preconference symposia.

See everything the conference has in store by looking at the full schedule of sessions, workshops and events.

Singlewire will be at booth 6970. Find us and see what other companies will be there by examining the show floor.

You can also stay engaged with the event by following HIMSS on Twitter, LinkedIn and Facebook, and look for updates on channels from Singlewire.

Connect on LinkedIn

Mass Communication in Healthcare

Singlewire will be demonstrating how InformaCast software can transform the communication abilities of healthcare facilities to provide better patient care. In healthcare environments, InformaCast can:

  • Manage emergency notification and internal communication functions from a single system
  • Perform a facility-wide lock-down in the event of an emergency
  • Automatically alert staff when severe weather threatens the area
  • Integrate with existing tracking systems to keep dementia and Alzheimer’s patients safe
  • Play a prerecorded message from family members when patients leave designated areas
  • Designate quiet zones while still having powerful audio/text paging in other areas
  • Communicate with staff in real time with InformaCast’s walkie-talkie functionality

Learn more about tech solutions in healthcare

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Topics: healthcare, Conferences

Get the Most Out of Emergency Communication Tools

Assess What You Have

A strong emergency communication plan utilizes tools that help spread information quickly and get it into the hands of people who need it. If a plan like this is not already in place in your organization (and even if one is) a good first step is to assess the tools and resources already in place and understand how to best maximize their effectiveness. This assessment can help identify weaknesses in plans and procedures already in place to correct them before an emergency occurs.

Download White Paper

Learn from Others

When developing an emergency communication plan, it’s important to look at what has worked, and what hasn’t, at other organizations.

For example, following tornadoes in Tuscaloosa Alabama in 2011, it was discovered that the Alabama Trauma System, a system designed to prevent hospital overload by helping reroute patients to other facilities, was underutilized. The system is supposed to help prevent hospitals from being overwhelmed by patients that need trauma care. However, during the aftermath of the tornado, hospitals were finding either too many or too few trauma patients being routed to their facilities.

This was a result of communication taking place directly between ambulances and hospitals. Since they did not go through the Alabama Trauma System, patients were not routed in the most efficient manner.

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Topics: Whitepaper, emergency communication, healthcare

Healthcare Facility Simplifies Paging with InformaCast

Keep Key Personnel Informed

Safety and security is important for any organization, but InformaCast customers use our mass notification software to keep personnel informed about all kinds of events. Aspirus in northern Wisconsin deploys InformaCast across its facilities to standardize paging procedures. This has led to faster response times since staff only need to press a button on their Cisco phones to initiate a message.

Download the case study 

At Aspirus, InformaCast is used for Critical Code Blue paging. The staff at Aspirus is sensitive to the stress families endure when loved ones go in for surgery. Under the previous paging system, messages were heard throughout the whole hospital. But with InformaCast, staff can be more selective about where the message is heard. That means medical personnel are informed without causing unneeded stress for families. 

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Topics: InformaCast, Overhead Paging, healthcare

Best Practices for Mass Notifications in Healthcare Environments

Learn from Others to Overcome Implementation Challenges

Utilizing a new system can be an overwhelming undertaking, especially in the healthcare field. But sometimes the best way to overcome these challenges is to learn from those who have already been through the process. This was the goal of our most recent healthcare users meeting. We enlisted the help of three current InformaCast users to share their experiences using the system.

Early Adopters Help Ease Transitions

When embarking on implementing a new system, the first obstacle can often be buy-in from staff and decision makers. Time and staff limitations make it seem easier to continue with what is currently in place, instead of trying to learn something new. Our panelists recommended piloting the system with one group who can then speak to its effectiveness to the rest of an organization. It’s also helpful to understand the pain points of end users, since they are not always aware of the questions they should be asking when new solutions are presented. Doing that legwork early in the process helps the adoption roll out smoothly.

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Topics: mass notification, healthcare, Emergency Notification

InformaCast Is a Powerful Ally for Patients and Medical Staff

Elderly PatientMedical staff who care for people with Alzheimers and Dementia have a large responsibility. The people they care for aren’t just patients; they are parents who used to take care of their children and now need care themselves. They are former teachers, policemen, mechanics, and doctors who may no longer remember who they are. They are grandparents who are frustrated, because they don’t know the names of their own grandchildren. They are the people whose fate we could share when we grow old.

In light of this responsibility, it can also be a challenge to address the special needs of people with Alzheimers and Dementia. Because of their memory problems, they cannot remember instruction. They have a tendency to wander off and sometimes get lost. They are at high risk of endangering themselves or others if they are not supervised. They can get confused and scared.

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Topics: InformaCast, healthcare, AeroScout, patient elopement, Life-Safety, Laguna Honda

Patient Elopement: Treat the Root Causes of Wandering

This blog post is part of a series focusing on the issue of patient elopement and wander-risk residents in hospitals and healthcare facilities

patient wandering elopement system
Nursing staff should also use personalized strategies to address the underlying and specific causes of a given patient’s wandering habits. If possible, speak to the patient’s family members and previous caregivers to see if there are unique reasons that the patient wanders away.

Some dementia patients believe they are searching for loved ones, or that a reunion with a lost loved one is imminent; others believe that they still hold full-time jobs and must go to work or have a specific errand to run.

It is also fairly common for wandering patients to believe they are en route to perform previous responsibilities, such as caring for a child or other loved one, even if they have been free of that responsibility for many years. In other cases, the patient is simply frightened, confused, or restless and is seeking an environment with fewer stimuli.
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Topics: campus safety, healthcare, patient elopement

Singlewire Software

Singlewire Software develops and supports innovative voice applications centered around secure, fast, and reliable mass notification capabilities. More →

Singlewire Software
2601 West Beltline Highway, Ste 510
Madison, WI 53713
Phone: +01 608 661 1140
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